Buried within the human psyche are feelings, yearnings, anxieties too deep for words, usually. Only sometimes do we see it in ourselves. Always it is something outside ourselves that touches us, somehow, where we feel most deeply. At such moments we remember that we are humans — not mere living creatures, but human beings, profoundly and deeply shaped by a moral sensibility so powerful that it breaks through our inhibitions; it can burst out, explode into public view, to our own astonishment. And sometimes that objective form — a person, an event, an object, a song — embodies deeply felt sensibilities for a lot of us at once, so that we discover how much we share in our private worlds, worlds otherwise inaccessible to anyone one else. It becomes a social event, so we can all rejoice, and weep, together.

Vital Concerns for the World: Susan Boyle and the power of the moral imagination

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Yana Jones: Hello! Thank you for choosing Road Runner Internet technical Chat. My name is Yana J. How may I help you today?
Michael: hi yana - i’m unable to connect to my exchange server. i can get it fine on my blackberry but i’m wondering if there have been other issues this morning.
Yana Jones: Hi Michael.
Yana Jones: I will definitely look into this. To get us started, I will need to verify some security information and then we can move on to understanding your setup. We will need to perform some troubleshooting steps together, and I’ll be running some tests on my end. Feel free to ask questions along the way.
Before we begin, please provide the following four pieces of information for security check and to verify your account:
1. The account holder’s 10 digit telephone number. (xxx-xxx-xxxx)
2. The account holder’s Full Name.(First and Last)
3. Please tell us your name.
4. May I have your preferred e-mail address?

Michael: 310 570 0607
Michael: Michael Bietz
Michael: Mike
Michael: bietz@victorybriefs.com
Yana Jones: Thank you.
Michael: no problem
Michael: so i can’t access sites that i know are up - one of which is my web exchange account, hosted at exchange.atomic-colo.com
Michael: i can access them fine with my blackberry
Yana Jones: Michael, I understand that you are unable to access some websites. Am I correct?
Michael: yes
Yana Jones: Which site are you facing issue with?
Michael: http://exchange.atomic-colo.com
Michael: atomic-colo.com
Michael: lunalux.com
Yana Jones: Do you use Internet Explorer as the browser?
Michael: no
Michael: i’m very internet savvy. i know that something is wrong between the communication with time-warner and something in Minneapolis where these sites are hosted as I can get to them just fine with my blackberry. i also can get to every other site just fine on my computer.
Yana Jones: Which browser do you access?
Michael: i’m using both firefox and safari, but i also can’t connect to the exchange server using my entourage client.
Michael: this is not a browser issue.
Yana Jones: Are you able to access Web Mail?
Michael: what is webmail? i don’t use time warner mail
Yana Jones: Web Mail is Road Runner platform to check emails.
Yana Jones: Are you able to access internet smoothly?
Michael: yes. i said that before. the only thing i can’t access are these handful of sites - one of which includes my exchange host. i can get to all those sites, including http://exchange.atomic-colo.com, just fine using my blackberry.
Yana Jones: Michael, I would be glad to assist you. However, we can assist you with issues related to Road Runner products and services. For assistance with Exchange Server, please contact technicians at Microsoft as they have the required information.
Yana Jones: I can provide contact details for Microsoft Support.
Michael: wow. this has NOTHING TO DO WITH MY EXCHANGE SERVER HAVING ISSUES
Michael: like i said - there are a HANDFUL OF WEBSITES i CANNOT ACCESS using time warner internet ONLY
Yana Jones: You can add the websites under Trusted Site on your Firefox browser
Michael: it has nothing to do with that. thanks for everything, i will try calling to get someone who understands the issue.
Yana Jones: To further isolate the issue, you can email the name of the websites on blockinfo@security.rr.com
Michael: that would be awesome if my email was working. thanks

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